Privacy Policy
Effective Date: 01/01/2026
Welcome to Smiles Creator / Dr. Nader Ahdout DDS INC (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is collected, used, stored, and protected responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact our dental office, submit a form, request an appointment, call us, communicate with us by SMS or email, or use any of our online services.
By using our website or providing your information, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request an appointment, submit a website form, call our office, communicate by text message, email us, or interact with our online services.
This information may include your name, phone number, email address, appointment details, preferred service, dental inquiry, general health-related information you choose to provide, communication preferences, and any other information submitted through our website or communication channels.
We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, device type, pages viewed, time spent on the website, referring website, general location data, and other analytics information.
How We Use Your Information
We may use your information to respond to your inquiries, schedule appointments, confirm or update appointments, provide information about dental services, send reminders, communicate with you about your request, improve our website, enhance patient experience, manage office communications, and maintain business records.
We may also use your information to send service-related messages, promotional offers, educational dental content, follow-up messages, and marketing communications when permitted by law or when you have provided consent.
Dental and Health-Related Information
If you provide health-related or dental-related information through our website, forms, phone calls, or other communication channels, we use that information only to respond to your inquiry, help coordinate your appointment, or support your communication with our dental office.
Please do not submit highly sensitive medical information through general website forms unless specifically requested through a secure patient intake or authorized communication system.
Go High Level CRM and Communication Tools
Our office may use customer relationship management and communication platforms, including Go High Level, to manage form submissions, appointment requests, calls, SMS messages, email communications, marketing campaigns, and follow-up automation.
When you submit your information through our website or online forms, your information may be processed and stored within these platforms so that our team can respond to your request, manage your communication, and provide better service.
These platforms are used to support business operations and are not authorized to sell your personal information.
SMS and Text Message Communications
By providing your phone number through our website, forms, booking pages, phone calls, or other communication channels, you agree that Smiles Creator / Dr. Nader Ahdout DDS INC may contact you by phone call or text message regarding your inquiry, appointment request, appointment reminders, dental services, office updates, promotional offers, and follow-up communications.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. For help, you may reply HELP or contact us directly at (818) 340-3062 or info@smilescreator.com.
We do not sell, rent, or share your SMS opt-in information or mobile phone number with third parties for their own marketing purposes.
Email Communications
If you provide your email address, we may use it to send appointment-related messages, service information, office updates, follow-up communications, promotional offers, newsletters, and educational dental content.
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting our office directly.
Phone Calls and Call Tracking
We may contact you by phone in response to your inquiry, appointment request, or service-related communication.
We may also use call tracking or call recording tools for quality assurance, staff training, customer service, appointment management, and marketing performance analysis. Where required by law, call recording notices will be provided.
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, analyze traffic, understand visitor behavior, measure advertising performance, and improve the user experience.
These technologies may collect information such as browser type, device type, IP address, pages visited, links clicked, and general website activity.
You may disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
Third-Party Services
We may use trusted third-party service providers to help operate our website, manage appointments, process form submissions, send SMS or email communications, analyze website traffic, host data, run advertising campaigns, and support business operations.
These third-party services may include CRM platforms, website hosting providers, analytics tools, advertising platforms, email service providers, SMS providers, call tracking tools, and other business software.
These providers are only permitted to use your information as necessary to provide services to us and are expected to protect your information according to applicable privacy and security standards.
Sharing and Disclosure of Information
We do not sell or rent your personal information.
We may share your information only when necessary to operate our dental practice, respond to your requests, provide services, manage communications, comply with legal obligations, protect our rights, prevent fraud, or work with trusted service providers who assist us in business operations.
We may also disclose information if required by law, subpoena, legal process, or government request.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of internet transmission, electronic storage, website system, email communication, or SMS communication is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Data Retention
We may retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including appointment management, patient communication, business records, legal compliance, dispute resolution, and marketing communication management.
You may contact us to request deletion, correction, or review of your personal information, subject to applicable legal and business record requirements.
Your Privacy Choices
You may request access to the personal information we have collected about you, ask us to correct inaccurate information, request deletion of certain information, opt out of marketing emails, opt out of SMS communications, or ask questions about how your information is used.
To submit a privacy request, please contact us at info@smilescreator.com or call (818) 340-3062.
California Privacy Rights
If you are a California resident, you may have certain rights under California privacy laws, including the right to know what personal information we collect, the right to request deletion of personal information, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information.
We do not sell personal information. We also do not sell, rent, or share SMS opt-in information or mobile phone numbers for third-party marketing purposes.
Children’s Privacy
Our website and services are not intended for children under the age of 13 without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children through our website without appropriate consent.
If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to delete that information.
Links to Other Websites
Our website may contain links to third-party websites, social media pages, patient forms, booking platforms, or other online resources.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of any external websites they visit.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, communication tools, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised effective date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Smiles Creator / Dr. Nader Ahdout DDS INC
Address: 22116 Ventura Blvd, Woodland Hills, CA 91364, United States
Phone: (818) 340-3062
Email: info@smilescreator.com
Website: dr-ahdout.com